Field Services Technician

4 weeks ago

Olive Branch, Mississippi, United States Softworld, a Kelly Company Full time
About the Role

We are seeking a highly skilled and experienced Field Services Technician to join our team at Softworld, a Kelly Company. As a key member of our IT support team, you will be responsible for providing exceptional technical support and troubleshooting services to our clients.

Key Responsibilities:

  • Provide diagnostic support to the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
  • Provide first level support to the incident management activities in the plant and problem and change management activities for the site, including weekend, holiday and after hours support when required.
  • Assume other plant related IT support responsibilities as per plant requirements, availability, and IT skills such as development of ad hoc reports via standard reporting writing tools i.e. Qlik Sense and PowerBI.
  • Report site IT downtime and changes to the site production schedules using the appropriate communication procedures.
  • Develop and maintain functional knowledge of all critical operational application software & processes utilized at the site in order to provide support and training to the site users.
  • Develop and maintain technical knowledge of all critical operational software applications, IT processes, and procedures utilized at the site in order to provide IT support.
  • Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group.
  • Follow the site related IT purchasing & asset tracking procedures receiving IT assets, updating the IT asset inventory & partake in decommissioning end-of-life assets.
  • Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the IT Management team.
  • Monitors emails for alert notifications from the service desk and resolves or escalates these as required.
  • Provides onsite support for site launches/expansions/changes and server / network refreshes.

Requirements:

  • A strong understanding and working knowledge of desktop hardware, operating systems and software.
  • A good understanding of network systems and protocols as well as server hardware and operating systems.
  • Experience in working with Warehouse Management systems in a shop floor environment would be desirable. Experience in general PC repairs and PC based applications.

What We Offer:

As a Field Services Technician at Softworld, a Kelly Company, you will have the opportunity to work with a talented team of professionals and contribute to the success of our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

  • Field Service Technician

    3 weeks ago

    Olive Branch, Mississippi, United States Hueman PE Talent Solutions Full time

    Job Title: Field Service TechnicianMichelli Weighing & Measurement is seeking a skilled Field Service Technician to join their team. As a Field Service Technician, you will be responsible for performing technical services on industrial weighing and measurement equipment.Key Responsibilities:Set-up, install, repair, and maintain industrial weighing equipment...

  • Tire Service Technician

    4 weeks ago

    Olive Branch, Mississippi, United States Discount Tire Full time

    Job SummaryAs a Tire Service Technician at Discount Tire, you will be responsible for installing new tires and wheels, performing maintenance on tires, including rotations, balancing, repairs, and cleaning. You will also provide a world-class customer service experience and participate in hands-on, on-the-job training. Additionally, you will follow safety...

  • Sales and Service Technician

    4 weeks ago

    Olive Branch, Mississippi, United States Auto-Chlor System Full time

    Job OverviewAuto-Chlor System is seeking a highly motivated Sales and Service Technician to join our team in Memphis, TN. As a key member of our organization, you will be responsible for providing exceptional customer service, managing accounts, and ensuring the installation and maintenance of commercial dishwashing machines.Key ResponsibilitiesDeliver...

  • Tire Service Specialist

    2 weeks ago

    Olive Branch, Mississippi, United States Discount Tire Full time

    Tire Technician Job Description• Overview: A Tire Technician is a crucial member of our team, responsible for ensuring the quality of our tire services.• Responsibilities:• Install new tires and wheels• Perform maintenance on tires, including rotations, balancing, repairs, and cleaning• Provide a world-class customer service experience•...

  • Mental Health Technician

    4 weeks ago

    Olive Branch, Mississippi, United States UHS Full time

    About the RoleWe are seeking a highly motivated and compassionate Mental Health Technician to join our team at Parkwood Behavioral Health System. As a Mental Health Technician, you will play a vital role in providing direct patient care under the supervision of the charge nurse.Key ResponsibilitiesProvide a safe and therapeutic milieu for patientsAssist with...

  • Maintenance Technician

    3 weeks ago

    Olive Branch, Mississippi, United States Natureplex LLC Full time

    Job SummaryWe are seeking a skilled Maintenance Technician to join our team at Natureplex LLC. As a key member of our operations team, you will be responsible for promoting a safety culture and awareness throughout the plant and within your area.Key ResponsibilitiesSupport and adhere to all plant safety policies and procedures.Ensure safe and efficient...

  • Maintenance Technician Specialist

    2 months ago

    Olive Branch, Mississippi, United States FedEx Full time

    Job SummaryThe Maintenance Technician Specialist plays a critical role in supporting the FedEx Industrial maintenance of material handling systems. This position requires a high level of expertise in mechanical power transmission, electrical, and PLC/controls, as well as advanced welding and fabrication skills.ResponsibilitiesProvides preventative and...

  • Maintenance Technician II

    3 weeks ago

    Olive Branch, Mississippi, United States LVMH Full time

    Maintenance Technician II Job DescriptionAt Sephora, we are seeking a skilled Maintenance Technician II to join our team. This role is responsible for inspecting, monitoring, and maintaining the facility structure, equipment, and surrounding building grounds.Key Responsibilities:Accurately complete Preventive and Predictive Maintenance tasks on motorized...

  • Quality Assurance Specialist

    4 weeks ago

    Olive Branch, Mississippi, United States Hyve Solutions Full time

    Quality Assurance TechnicianAt HYVE Solutions, we are committed to delivering high-quality products and services to our customers. As a Quality Assurance Technician, you will play a critical role in ensuring that our products meet the highest standards of quality.Key Responsibilities:Collect and analyze data to identify trends and areas for...

  • Emergency Medical Technician

    3 weeks ago

    Olive Branch, Mississippi, United States Life Ambulance Network Full time

    Job Summary:As an Emergency Medical Technician (EMT) with Life Ambulance Network, you will be responsible for providing critical care to patients in emergency medical settings. Your primary goal will be to assess medical situations, perform emergency lifesaving procedures, and transport patients to medical facilities while providing continuous care during...

  • Heavy-Duty Trailer Technician

    3 weeks ago

    Olive Branch, Mississippi, United States FleetPride, Inc. Full time

    About the RoleWe are seeking a skilled Trailer Technician/Mechanic to join our team at FleetPride, Inc. As a key member of our service team, you will be responsible for providing top-notch trailer repair services to our customers.Key ResponsibilitiesPerform routine maintenance and repairs on trailers, including brake jobs, air system repairs, axle work,...

  • Warehouse Equipment Maintenance Technician

    3 weeks ago

    Olive Branch, Mississippi, United States 327 Health & Home USA, Inc. Full time

    At 327 Health & Home USA, Inc., we are seeking a highly skilled Warehouse Equipment Maintenance Technician to join our Logistics & Distribution Team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our warehouse facilities. With a strong focus on innovation and customer satisfaction, we strive to provide...

  • Customer Service Representative

    3 weeks ago

    Olive Branch, Mississippi, United States American Income LifeInsurance Co Full time

    We are seeking a skilled Customer Service Representative to join our team at American Income LifeInsurance Co. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide product and service information to customersAnswer customer questions regarding their coverageDevelop...

  • Field Support Specialist

    4 weeks ago

    Olive Branch, Mississippi, United States Softworld Inc Full time

    Job Title:IT Support SpecialistJob Location:Olive Branch, MSKey Responsibilities:Provide exceptional customer service and technical support to resolve issues efficiently.Utilize hands-on experience in desktop support to troubleshoot and resolve technical problems effectively.Requirements:Excellent communication and problem-solving skills.Ability to work in a...

  • Field Support Specialist

    4 weeks ago

    Olive Branch, Mississippi, United States Softworld Inc Full time

    Job Title:IT Support SpecialistJob Location:Olive Branch, MSKey Responsibilities:Provide exceptional customer service and technical support to clients.Utilize hands-on experience in desktop support to resolve issues efficiently.Requirements:Excellent communication and problem-solving skills.Ability to work in a fast-paced environment and prioritize tasks...

  • Business Development Representative

    3 weeks ago

    Olive Branch, Mississippi, United States Universal Health Services Full time

    Job SummaryThe Business Development Representative will be responsible for developing and maintaining direct referral relationships in the West Tennessee market. This role will participate in the Account Management system, assessing the needs of customers and making the required number of marketing contacts to each account. The goal is to develop and...

  • Intake Shift Supervisor

    4 weeks ago

    Olive Branch, Mississippi, United States Universal Health Services Full time

    Parkwood Behavioral Health System OverviewParkwood Behavioral Health System, a part of Universal Health Services, has been providing behavioral health and chemical dependency services to the Mid-South region since 1987.Job SummaryWe are seeking a highly skilled Intake Shift Supervisor to join our team at Parkwood Behavioral Health System. As a key member of...

  • Intake Assessment Coordinator

    1 month ago

    Olive Branch, Mississippi, United States Universal Health Services Full time

    Job Title: Intake Assessment CoordinatorWe are seeking a highly skilled Intake Assessment Coordinator to join our team at Parkwood Behavioral Health System. As a key member of our admissions team, you will be responsible for providing telephone and walk-in risk assessments and crisis intervention, initial contact with referral sources and potential patients,...

  • Certified Nursing Assistant

    4 weeks ago

    Olive Branch, Mississippi, United States BrightSpring Health Services Full time

    Hospice Care Specialist Job SummaryWe are seeking a compassionate and skilled Certified Nursing Assistant to join our team as a Hospice Care Specialist. In this role, you will provide personalized care to patients in their homes, focusing on their physical, emotional, and spiritual needs.Responsibilities:Provide personal care services, including bathing,...

  • Warehouse Operations Manager

    3 weeks ago

    Olive Branch, Mississippi, United States AmerisourceBergen Services Corporation Full time

    At AmerisourceBergen Services Corporation, we are seeking a highly skilled Warehouse Operations Manager to join our team. This individual will be responsible for managing the warehouse supervisors and their teams, ensuring efficient and economical utilization of facilities for storing and distributing inventory.Key ResponsibilitiesManage warehouse personnel,...