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Customer Service Representative

2 months ago

Philadelphia, Pennsylvania, United States Knights Beauty & Barber Supply Inc Full time
Job Overview

Knights Beauty & Barber Supply Inc is looking for a dedicated and personable Sales Consultant to enhance our team. In this role, you will assist customers in fulfilling their shopping requirements while ensuring a top-notch shopping experience.


Key Benefits:
  • Employee discounts on products
  • Opportunities for career advancement
  • Paid time off for personal needs

Additional Perks:
  • Competitive salary structure
  • Growth opportunities within the company
  • A lively and engaging work atmosphere
  • Continuous training and development
  • Exclusive employee discounts
Role Responsibilities:
  • Welcome each customer warmly and provide assistance throughout their shopping journey.
  • Adhere to all safety and loss prevention protocols.
  • Operate the cash register to process customer transactions.
  • Handle payments through cash and credit cards.
  • Issue receipts and manage refunds for customers.
  • Take initiative in stocking, inventory management, and maintaining store cleanliness.
  • Boost sales by engaging in targeted promotions and initiatives as directed by management.
  • Develop and maintain comprehensive product knowledge to assist customers effectively.
Candidate Qualifications:
  • High School Diploma or equivalent educational background.
  • Strong reading, counting, writing, and communication skills.
  • Familiarity with sales techniques and customer service best practices.
  • Ability to collaborate effectively within a team.
  • Proficiency in operating a cash register with accuracy.
  • Flexibility to work varied shifts as needed.