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Senior Customer Insights Manager, AWS

2 months ago

Seattle, Washington, United States AmazonWebServices Full time
Position Overview

Amazon Web Services (AWS) is on the lookout for a Senior Market Research Manager who is both strategic and customer-focused. This role is essential in generating insights that will influence our future product development and market entry strategies.

Key Responsibilities
  • Research Strategy Development: Create and implement a comprehensive research strategy that aligns with AWS's product and marketing goals.
  • Collaboration: Work alongside cross-functional teams to establish research objectives, methodologies, and sampling techniques.
  • Data Analysis: Analyze various data sets to extract valuable insights that inform strategic decisions.
  • Narrative Crafting: Develop engaging narratives that simplify complex insights and present research findings effectively.
  • Research Design: Design and execute both quantitative and qualitative research tools, including surveys and discussion frameworks.
  • Hands-On Research: Actively participate in the creation of online surveys and facilitate interviews and group discussions.
  • Vendor Management: Establish a top-tier network of research partners to support research initiatives.
About the Team

At AWS, we value diverse experiences and encourage candidates from all backgrounds to apply. We believe that unique perspectives enhance our innovation and creativity.

Why Choose AWS?

Amazon Web Services is the leading cloud platform, recognized for its comprehensive and widely adopted services. Our commitment to innovation is why businesses, from startups to Fortune 500 companies, rely on us.

Inclusive Culture

We foster a culture of inclusion and continuous learning. Our employee-led groups promote diversity and provide opportunities for all employees to thrive.

Career Development

We are dedicated to your professional growth, offering mentorship and resources to help you advance your career.

Work-Life Balance

We prioritize work-life harmony, ensuring that success at work does not come at the expense of personal life.

Qualifications
  • 7+ years of experience in market research and analytics, ideally within the technology sector.
  • Bachelor's or advanced degree in business, mathematics, or a related field.
  • Proven proficiency in both quantitative and qualitative research methods.
  • Exceptional storytelling and communication skills, capable of translating complex data into actionable insights.
  • Strong analytical and problem-solving abilities.
  • Excellent project management skills, with the capacity to handle multiple projects simultaneously.
  • A natural curiosity and eagerness to learn.

Amazon is committed to fostering a diverse and inclusive workplace.