Servicing Retention Specialist III
3 weeks ago
h3JobDescription/h3JobDescriptionDescription:pObjective:/ppTheprimarypurposeofthisroleistocollectobligationsowedtothemortgagecompanyfromborrowersbycontactingandcounselingmembersabouttheirdelinquentandotherwisedefaultedaccounts,securingpayment(s),paymentarrangement(s),andmaintainingrelatedwrittenanddigitalrecordswhilecomplyingwithallrelatedpolicies,procedures,andregulations./ppResponsibilities:/pulliReviewdelinquentanddefaultloanstodeterminethecourseofactiontobetakenandinitiateappropriatefollow-upactivity,maintainingon-linechronologicalrecordsofallfacts,informationdeveloped,actionstaken,andresults./liliWorkanestablishedlistofmortgageloansinbothamanualandautomatedcollectionenvironmentfordelinquentanddefaultedloansuptoandincludingforeclosures./liliDeterminethereasonfordelinquency,whileprovidingoptionsand/orrepaymentplanstoassistthemember./liliCounselandsolveroutineaswellasoccasionaladvancedcollectionanddefaultedloans./liliSubmitrequestsfordefermentsandotherfinancialhardshipassistanceasdefinedinprocedure./liliContactthirdpartiessuchasrelativesofthedelinquentmember,employers,personnelofficers,creditorsoncreditbureausfordetermininglocation/whereaboutsofthemember.Performsskip-tracingactivities,asnecessary./liliAssistwithmaintainingFlatBranch'scompliancewithallapplicablefederal,state,andlocallaws,regulations,andordinancesbyabidingbyFlatBranch'scomplianceprogramandallpolicies,procedures,rules,andregulations./liliEnlisttheeffortsofmanagementwhennecessarytoacceleratethecollectionprocess./li/ulRequirements:pQualifications&Skills:/pulli2+yearsofmortgageexperiencerequired./lili5+yearsofdirectexperienceinDefault/Collections./liliMusthaveworkingknowledgeofmortgagedocumentsandanunderstandingofthemortgagelifecycle./liliIdealcandidatewithhavegeneralunderstandingonservicingagencyloans:FNMA/FHLMC/FHA/VA/USDA./liliPreviouscollectionand/orphone-basedcustomerserviceexperiencepreferredatafinancialinstitutionispreferred./liliStrongnegotiationandwrittenskills./liliQuality:demonstratesattentiontodetail,ahighdegreeofself-motivation,andinitiative./liliBuildinganddevelopingrelationshipswithstrongcustomerserviceskills./liliJudgment:Problem-solving,discretion,andjudgmentskillstodiscoverthesourceofexceptions./liliCompliant:Tobeabletointerpretandapplypolicyandregulationsquicklyandindependently./li/ul
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Servicing Default Specialist III
2 weeks ago
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Sales Professional III
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Chesterfield, Missouri, United States Tapestry Full timeJob Title: Sales Associate IIIAt Tapestry, we're committed to delivering exceptional customer experiences and driving business results. As a Sales Associate III, you'll play a key role in achieving this goal.Key Responsibilities:Customer Focus: Understand customer needs and preferences to provide personalized service and solutions.Sales and Service: Meet...
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Sales Associate III
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Sales Associate III
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Chesterfield, Missouri, United States Tapestry Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Sales Associate III to join our team at our St. Louis premium store. As a Sales Associate III, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Provide exceptional customer service,...
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Sales Associate III
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Chesterfield, Missouri, United States Tapestry Full timeJob SummarySales Associate III at Tapestry is a dynamic role that requires a unique blend of sales, customer service, and teamwork skills. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and inclusive work environment.Key ResponsibilitiesSales and...
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Loan Servicing Specialist
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Sales Associate III
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Chesterfield, Missouri, United States Delta-T Group Inc. Full timeJob Title: Caregiver and Support SpecialistLocation: Chesterfield, VA 23832Job Type: Independent ContractorSalary: $25-$35 per hour, paid bi-weeklyJob DescriptionDelta-T Group is a leading provider of behavioral healthcare education and social service supplemental marketplace opportunities. We are seeking a motivated and compassionate Caregiver and Support...
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Patient Access Specialist
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