Loan Servicing Specialist

3 weeks ago


Chesterfield, Missouri, United States First Community Credit Union Full time
Loan Servicing Specialist

At First Community Credit Union, we are seeking a highly skilled Loan Servicing Specialist to join our team. As a Loan Servicing Specialist, you will be responsible for servicing all existing consumer loans and credit cards. The ideal candidate will have strong communication skills and take pride in helping others.

Key Responsibilities:

  • Assist members and other employees with Loan Servicing questions via inbound phone calls, live chats, and online tickets.
  • Respond to requests for loan payoffs, letter of guarantees, and other requests made to the department via email and fax from insurance companies, car dealerships, and others.
  • Provide support to the department in other various tasks including auditing loan documents, processing lien releases and releasing titles, processing title paperwork for refinances, processing inbound mail from other institutions and DMVs, filing GAP and debt protection claims, and posting loan payoff checks.


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