Customer Service Representative

3 hours ago


Pineville, Louisiana, United States Penske Automotive Full time
Penske Automotive - Call Center Representative

We are seeking a highly motivated and customer-focused Call Center Representative to join our team at Penske Automotive. As a key member of our sales and service team, you will be responsible for making inbound and outbound calls to communicate with prospects and customers via various channels.

Key Responsibilities:
  • Make daily call quota and complete outbound calls with a focus on lead generation activities
  • Reschedule missed sales appointments and book appointments based on maintenance schedules
  • Communicate with customers via text, email, or social media to provide exceptional customer service
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet daily call quotas
  • Strong problem-solving and conflict resolution skills

Penske Automotive is a leading provider of automotive services, and we offer a competitive compensation package and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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