Customer Service Associate
2 weeks ago
Position Overview at Firehouse Subs
We are seeking motivated individuals to fill the role of Cashier at our Firehouse Subs establishment. If you have a passion for delivering exceptional customer service and enjoy working in a vibrant environment, this position may be ideal for you.
As a Cashier, your primary responsibilities will include preparing, packaging, and serving food items to our valued customers while adhering to our high standards of quality and cleanliness. You will have the opportunity to engage with customers, assist them as needed, and ensure they have a memorable dining experience.
Key Responsibilities:
- Warmly welcome guests, take their orders, and process payments efficiently.
- Prepare and package food and beverages in a timely manner.
- Utilize upselling and cross-selling techniques to enhance sales.
- Address returns, refunds, and customer inquiries with professionalism.
- Assist in inventory management and restocking as required.
- Complete tasks assigned by the Manager on Duty promptly.
- Maintain punctuality and reliability for scheduled shifts.
- Embody the core values of Firehouse Subs with integrity and honesty.
Qualifications:
- Must be at least sixteen (16) years of age.
- Ability to thrive in a fast-paced environment.
- Excellent communication skills for engaging with guests and team members.
- Willingness to learn various roles within the restaurant.
- Physical capability to kneel and lift appropriately.
- Ability to stand for extended periods while serving or at the register.
Firehouse Subs is committed to providing equal employment opportunities and values the skills and experiences of all applicants. If you are enthusiastic about becoming part of a dynamic team, we encourage you to consider this opportunity.
Founded in 1994, Firehouse Subs has grown into a prominent fast-casual restaurant chain, with numerous locations across the United States and beyond, dedicated to serving quality food and making a positive impact in the community.
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