Insurance Customer Service Representative

1 month ago


Gladstone, Oregon, United States Johnny Walker - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer service.

Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic and commitment to success, ensuring excellent customer service and a positive experience for our clients.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Health benefits and paid time off (vacation and personal/sick days).
  • Opportunities for growth and advancement within our agency.
  • Valuable experience and skills development.
Requirements
  • Excellent interpersonal and communication skills.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • People-oriented and self-motivated individual with a strong work ethic.
  • Ability to multi-task and effectively relate to customers.
  • Bilingual - Spanish required.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

We offer flexible work-from-home options and a dynamic work environment. If you are a motivated and customer-focused individual looking for a rewarding career with excellent income and growth potential, please complete our application. We will follow up with you on the next steps in the interview process.



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