Customer Relations Representative

7 days ago


Gladstone, Oregon, United States Johnny Walker - State Farm Agent Full time

Are you a motivated and customer-focused individual looking for a rewarding career in insurance and financial services? As a Customer Relations Representative with our State Farm agency, you will play a critical role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Responsibilities:
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic and commitment to success, ensuring excellent customer service and a positive experience for our customers.
Requirements:
  • Excellent interpersonal and communication skills, with the ability to effectively relate to customers and provide clear and concise information.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • Self-motivated and detail-oriented, with the ability to multitask and prioritize tasks to meet deadlines.
  • Bilingual - Spanish required, with the ability to effectively communicate with customers in their preferred language.
  • Property and Casualty license, with the ability to obtain Life and Health license.

We offer a competitive compensation package, including hourly pay plus commission/bonus, health benefits, paid time off, and growth potential for advancement within our agency. If you are a motivated and customer-focused individual looking for a rewarding career in insurance and financial services, please apply today



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