Technical Lead

4 weeks ago


Detroit, Michigan, United States Dynatrace Full time

Job Title: Technical Specialist Manager

About the Role:

We are seeking a highly skilled Technical Specialist Manager to join our team at Dynatrace. As a Technical Specialist Manager, you will be responsible for leading a team of experts in Digital Experience Monitoring (DEM) and collaborating with the Business Insights team to drive value to our customers.

Key Responsibilities:

  • Develop a deep understanding of your team members' skills and areas of expertise and leverage those skills effectively across varied projects.
  • Mentor and foster ongoing growth and development of the team.
  • Conduct regular 1:1 meetings with team members.
  • Work with the Business Insights leadership to ensure alignment of delivery team needs.
  • Collaborate with the Dynatrace Product team to provide feedback on product ideation and changes.
  • Develop training content for the Business Insights team.
  • Collaborate with other internal teams on various projects.
  • Assist in onboarding new hires to the team.
  • Provide ongoing reporting on team status and key success metrics.

Requirements:

  • Bachelor's Degree in statistics, mathematics, economics, or other quantitative, technology, or business disciplines.
  • Minimum of 2 years of direct experience leading teams and driving cross-functional collaboration.

Preferred Requirements:

  • Excellent organizational, problem-solving, and analytical skills.
  • Strong conceptualization and communication skills.
  • Proven ability to work under pressure and handle multiple conflicting priorities.
  • Strong verbal and written communication skills.
  • Able to identify opportunities for improvement and take action towards creating solutions.

About Dynatrace:

Dynatrace is a leading provider of Digital Experience Monitoring (DEM) solutions. We are committed to helping our customers drive value and solve complex customer challenges.



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