Technical Lead
4 weeks ago
Job Title: Technical Specialist Manager
About the Role:
We are seeking a highly skilled Technical Specialist Manager to join our team at Dynatrace. As a Technical Specialist Manager, you will be responsible for leading a team of experts in Digital Experience Monitoring (DEM) and collaborating with the Business Insights team to drive value to our customers.
Key Responsibilities:
- Develop a deep understanding of your team members' skills and areas of expertise and leverage those skills effectively across varied projects.
- Mentor and foster ongoing growth and development of the team.
- Conduct regular 1:1 meetings with team members.
- Work with the Business Insights leadership to ensure alignment of delivery team needs.
- Collaborate with the Dynatrace Product team to provide feedback on product ideation and changes.
- Develop training content for the Business Insights team.
- Collaborate with other internal teams on various projects.
- Assist in onboarding new hires to the team.
- Provide ongoing reporting on team status and key success metrics.
Requirements:
- Bachelor's Degree in statistics, mathematics, economics, or other quantitative, technology, or business disciplines.
- Minimum of 2 years of direct experience leading teams and driving cross-functional collaboration.
Preferred Requirements:
- Excellent organizational, problem-solving, and analytical skills.
- Strong conceptualization and communication skills.
- Proven ability to work under pressure and handle multiple conflicting priorities.
- Strong verbal and written communication skills.
- Able to identify opportunities for improvement and take action towards creating solutions.
About Dynatrace:
Dynatrace is a leading provider of Digital Experience Monitoring (DEM) solutions. We are committed to helping our customers drive value and solve complex customer challenges.
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