Digital Marketing Director

1 week ago

New York, New York, United States Rokt Full time
About the Role

We are seeking a highly skilled and experienced Account Director to join our team at Rokt. As a key member of our sales team, you will be responsible for driving quantifiable performance marketing results for some of the biggest brands in the world.

Key Responsibilities
  • Mastering the Rokt Platform: Utilize the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.
  • Client Relationship Building: Work alongside our sales team to uncover marketing goals and identify relevant Rokt Solutions for leading Global, Regional and National businesses.
  • Team Collaboration: Create and manage an effective team relationship between all relevant stakeholders.
  • Account Planning and Strategy: Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return.
  • Tactical Account Planning: Develop relevant marketing reports and client-facing account proposals with the support of cross-functional teams.
  • Client Relationship Management: Build and maintain strong direct client relationships and with designated media agencies.
  • Revenue Forecasting: Monthly and quarterly revenue forecasting and account plans.
Requirements
  • Proven Experience: 7+ years of experience in a client-facing account management role across digital media, marketing or digital sales with 5+ years in delivering exceptional customer experience.
  • Polished Communication: Significant exposure to customers and industry partners alike. As such, you must project the professional image of the company both internally and externally.
  • Dedicated and Resourceful: You can reject setbacks and enthusiastically persist until ambitious goals are achieved. You are resourceful and innovative at tackling complex challenges in a timely manner.
  • Strategic Problem-Solving: You are a strong, analytical problem solver with a common sense and practical solutions orientation.
  • Effective Communication: You keep others in the company informed and up to date on your priorities, current tasks and work completed.
  • Accountability: You are a results-oriented team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives.
  • Customer Focus: You demonstrate passionate commitment to the customer and to product quality. Champions the product and the customer's needs and implements a model of continuous improvement in both company goals and project-related task.
  • Technical Skills: Highly proficient in Word, Excel, PowerPoint, Google Docs, Online CRM tools (E.g. Salesforce/Hubspot) and analytics software such as Tableau.
About Rokt

Rokt is a hyper-growth ecommerce leader that enables companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves.

We offer a great list of perks and benefits to our employees, including:

  • Career Growth: Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance.
  • Equity: Become a shareholder. Every Rokt'star gets equity in the company.
  • Wellness: Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us.
  • Benefits: Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family.
  • Flexibility: Work with the greatest talent in town and see the world. We have offices in New York, Seattle, Sydney, Tokyo and London.

We believe we're better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

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