Senior Manager, Lease Administration and Recovery

5 days ago


Rockville Maryland, United States Federal Realty Investment Trust Full time
Job Summary

We are seeking a highly skilled Senior Manager to lead our Lease Administration and Recovery team within Federal Realty Investment Trust. The successful candidate will be responsible for overseeing the Recoveries group, which is primarily responsible for all Common Area Maintenance (CAM) and Real Estate Tax (Tax) Recovery billings, responding to and resolving tenant questions regarding CAM and Tax billings, coordinating and leading tenant audits, and preparing analysis regarding billings and collections.

Key Responsibilities
  • Leads and provides management oversight to a team of Recovery Managers, Lease Administrators, and third-party co-sourcing partners, including workflow planning activities
  • Coordinates, manages, and leads CAM & Tax Recovery billing cycles including updating procedures, prioritizing and setting due dates for both the preparation and review of all properties, determining which properties will be billed by our co-sourcing partner and ensuring billings are completed timely and accurately
  • Provides advice and support to the Recovery team and others within the organization regarding lease interpretation and billing
  • Oversees ongoing recovery set-up process in JDE and reviews recovery billings
  • Oversees dispute resolution processes including reviewing dispute responses
  • Identifies, develops, and recommends new and efficient methodologies and best practices on an ongoing basis
  • Generates internal management reports and provides status updates on billing progress on a regular basis
  • Establishes and maintains close working relationships with key stakeholders within Operations, Finance and Accounting, Collections, and Legal
  • Manages and works on special projects as required
Requirements
  • Bachelor's degree, accounting emphasis preferred
  • 7+ years of commercial real estate lease administration experience required, including operating expense reconciliations, 3+ years in a managerial role
  • Demonstrated outstanding team leader with exceptional organizational, time management, and analytical skills and a high attention to detail
  • Excellent lease interpretation and research skills
  • Proven problem-solving abilities
  • Proven experience with Property Management software, ability to adapt to new technology and train others
  • Ability to learn new concepts quickly and effectively and manage multiple tasks in a fast-paced, deadline-driven environment
  • Ability to identify and implement process improvements
  • Excellent communication, both verbal and written
  • Possesses outstanding technical computer skills including an intermediate knowledge of Microsoft Excel
  • Knowledge of JDE system preferred
Equal Employment Opportunity

Federal Realty Investment Trust is an Equal Opportunity / Affirmative Action employer. Federal values a diverse workforce and is committed to providing equal employment and advancement opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetics, sexual orientation, or protected Veteran status.



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