Customer Service Representative

1 month ago


Charlottesville, Virginia, United States Food Lion Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide fast, easy, and friendly service to customers
  • Operate a cash register and handle customer transactions
  • Unload customers' groceries from carts to belts
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures and scan customers' orders
  • Assist customers with their purchases and provide solutions to their needs
  • Maintain a clean and organized store environment, including the front-end area and cart corrals
  • Report any register malfunctions or cleaning issues to the Customer Service Manager or MOD
Requirements
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
Working Conditions

This position requires standing 100% of the time, frequently walking short distances, and performing repetitive hand and arm motions. You must be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners. You must also be able to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.



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