Beauty Expert

2 weeks ago

New York, New York, United States Bluemercury Full time
About Bluemercury

We are a leading luxury beauty destination and Macy's, Inc. nameplate, committed to creating a brighter future with bold representation for all. Our mission is to serve people and embrace our purpose to be the ultimate specialist in the beauty of every individual.

With 178 locations across the country and growing, we pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. Our highly curated and premium product assortment across a range of categories helps people discover their unique self by shining a light on what makes them wonderfully distinctive.

We are seeking a passionate Beauty Expert to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice.

Key Responsibilities
  • Build and maintain strong, personalized relationships with customers, providing a welcoming and inclusive atmosphere for all clients.
  • Possess extensive knowledge of beauty products across various categories, including skincare, makeup, haircare, and fragrances, and continuously update knowledge on the latest products and trends in the beauty industry.
  • Offer tailored product recommendations based on individual client needs, preferences, and skin types, conducting product demonstrations and providing application tips to enhance customer experience.
  • Drive sales through effective communication of product benefits and promotions, encouraging repeat business by informing customers about loyalty programs and upcoming events.
  • Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
  • Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
  • Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Qualifications
  • Focused on upholding dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague.
  • Proven experience in retail, preferably in the beauty industry.
  • Strong interpersonal and communication skills.
  • A passion for beauty and staying updated with the latest trends and products.
  • Ability to work flexibly, including weekends and evenings.
  • High school diploma or equivalent; beauty certification is a plus.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Self-motivated, stays current, and supports operational excellence.
  • Strong interpersonal skills and ability to communicate and share knowledge.
  • Resourceful and able to adapt quickly to changing priorities.
  • 1-2 years of direct experience is required.
  • Advanced authority and expertise in a specific brand is preferred.
What We Can Offer You
  • An inclusive, challenging, and refreshingly fun work environment.
  • Empowerment to perform impactful work with tangible results.
  • Commission and bonus opportunities.
  • Merchandise discounts and gratis.
  • Paid time off (PTO) for full-time hourly employees.
  • Coverage across medical, dental, vision, and 401K.
  • Advancement opportunities and mentorship to grow your career.
  • Employee Assistance Program (mental health and financial literacy resources).
  • Fully Funded education benefits may include 100% of tuition, books, and fees.
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities.

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