Customer Service Ambassador
6 days ago
U-Haul is a leading provider of moving and storage solutions. Our team is dedicated to delivering exceptional customer service and ensuring that customers receive the help they need on their journeys.
About the Role:
We are seeking a skilled and motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for assisting customers with U-Haul products and services, managing rentals and inventory using U-Scan technology, and performing various tasks such as inspecting and maintaining equipment, cleaning and driving vehicles, and participating in ongoing continuous education through U-Haul University. The estimated salary for this role is $50,000 - $65,000 per year, depending on experience.
Key Responsibilities:
- Assist customers with U-Haul products and services.
- Manage rentals and inventory using U-Scan technology.
- Inspect and maintain equipment, including checking fluid levels.
- Clean and drive vehicles, including moving equipment weighing up to 50 lbs.
- Participate in ongoing continuous education through U-Haul University.
Requirements:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits:
- Competitive salary ($50,000 - $65,000 per year).
- Career stability and opportunities for advancement.
- Mindset App Reimbursement.
- Gym Reimbursement Program.
- Health insurance and Prescription plans (if eligible).
- Paid holidays, vacation, and sick days (if eligible).
- Life insurance.
- MetLaw Legal program.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Dental & Vision Plans.
- Business travel insurance.
- You Matter EAP.
- LifeLock Identity Theft Protection.
- Critical Illness/Group Accident Insurance.
- Dave Ramsey's SmartDollar Program.
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear.
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