Customer Service Ambassador
6 days ago
U-Haul Holding Company is a leading provider of moving and storage solutions. Our commitment to exceptional customer service and innovative technology has made us a trusted partner for individuals and businesses alike.
Salary and BenefitsThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience. In addition to competitive pay, U-Haul offers a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to customers, both in-person and over the phone. Your primary duties will include:
- Assisting customers with U-Haul products and services
- Managing rentals and inventory using smartphone-based technology
- Maintaining equipment on the lot, including cleaning and inspecting trucks and trailers
- Answering questions and educating customers about products and services
- Preparing rental invoices and accepting equipment returned from rental
To be successful in this role, you must have:
- A valid driver's license and ability to maintain a good driving record
- A high school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields. The physical demands of the job include long periods of standing, moving around indoors and outdoors, and positioning yourself to reach objects at varying heights.
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