Customer Service Associate
5 days ago
At U-Haul, we are in search of a talented and motivated individual to join our team as a Customer Service Representative. This role is an excellent opportunity for someone who enjoys working with people and providing exceptional customer service. As a member of our team, you will be the face of our company and play a vital role in ensuring that customers have a positive experience when interacting with us.
Salary: The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.
Job Description:
The primary responsibility of this role is to provide exceptional customer service to our clients. This includes assisting customers with their rental needs, answering questions about our products and services, and resolving any issues that may arise during the rental process. In addition to customer service, you will also be responsible for maintaining equipment, inspecting vehicles, and performing other tasks as needed.
Required Skills and Qualifications:
To be successful in this role, you must have a high school diploma or equivalent and a valid driver's license. You should also have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. Additionally, you should be comfortable using technology, such as smartphones and tablets, to manage rentals and inventory.
Benefits:
As a valued member of our team, you will receive a comprehensive benefits package, including health insurance, paid holidays, and opportunities for advancement. We also offer a $100 hiring bonus, as well as a $300 cash bonus upon completion of our 1-2-3 Punch Certification Program.
Other Opportunities:
We are committed to creating a culture of health and wellness within our organization. As a result, we do not hire individuals who use nicotine products. We also strive to create a diverse and inclusive workplace, and we are an equal opportunity employer.
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