Client Relations Specialist
3 weeks ago
Position Overview
Join our dynamic team at Pam Ridings - State Farm Agent, where we are looking for a motivated and personable individual to enhance our customer engagement efforts. As a key member of our agency, you will foster and nurture relationships with clients in the community, promoting a range of State Farm products, including auto, home, and life insurance.
Key Responsibilities
- Build and maintain strong customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Collaborate with the agent to create and sustain a digital marketing strategy that enhances our agency's visibility.
- Assist in managing the agency's website and social media platforms to effectively communicate with our audience.
- Competitive hourly pay with commission and bonus opportunities.
- Paid time off, including vacation and personal/sick days.
- Valuable industry experience.
- Opportunities for professional growth and advancement within our agency.
- Strong interpersonal skills.
- Excellent communication abilities, both written and verbal.
- Customer-focused mindset.
- Organizational proficiency.
- Self-driven and detail-oriented.
- Proactive problem-solving skills.
- Commitment to outstanding customer service.
- Ability to work collaboratively in a team setting.
- Capability to manage multiple tasks effectively.
- Strong relational skills with clients.
- Current Property and Casualty license.
- Willingness to stay updated on product changes, licensing requirements, and industry developments.
About Our Agency
- We are dedicated to assisting clients with their insurance and financial service needs, encompassing Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
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