Client Relations Specialist

3 weeks ago


Hobart, Indiana, United States Pam Ridings - State Farm Agent Full time

Position Overview

Join our dynamic team at Pam Ridings - State Farm Agent, where we are looking for a motivated and personable individual to enhance our customer engagement efforts. As a key member of our agency, you will foster and nurture relationships with clients in the community, promoting a range of State Farm products, including auto, home, and life insurance.
Key Responsibilities

  • Build and maintain strong customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Collaborate with the agent to create and sustain a digital marketing strategy that enhances our agency's visibility.
  • Assist in managing the agency's website and social media platforms to effectively communicate with our audience.
What We Offer
  • Competitive hourly pay with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Valuable industry experience.
  • Opportunities for professional growth and advancement within our agency.
Qualifications
  • Strong interpersonal skills.
  • Excellent communication abilities, both written and verbal.
  • Customer-focused mindset.
  • Organizational proficiency.
  • Self-driven and detail-oriented.
  • Proactive problem-solving skills.
  • Commitment to outstanding customer service.
  • Ability to work collaboratively in a team setting.
  • Capability to manage multiple tasks effectively.
  • Strong relational skills with clients.
  • Current Property and Casualty license.
  • Willingness to stay updated on product changes, licensing requirements, and industry developments.
If you are enthusiastic about building a career in a supportive and growth-oriented environment, we encourage you to consider this opportunity.

About Our Agency
  • We are dedicated to assisting clients with their insurance and financial service needs, encompassing Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
We invite you to explore a fulfilling career with us.

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