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Client Relationship Specialist
2 months ago
About Us: At Centier Bank, we believe that embracing diversity enhances our capacity to attract, retain, and engage our associates, thereby strengthening our community relationships. Our associates are our greatest asset, and their unique differences, experiences, knowledge, and talents contribute significantly to our culture and our success.
Role Overview: As a Client Relationship Specialist, you will serve as the primary point of contact for our clients, ensuring they receive an exceptional banking experience. This role requires a comprehensive understanding of client transaction needs and the ability to effectively communicate available banking options.
Key Responsibilities:
- Deliver outstanding service to clients, addressing their requests in a friendly and professional manner.
- Build rapport with clients, identify their needs, and recommend suitable banking solutions.
- Promote and advise on the bank's products and services, including digital channels.
- Process transactions accurately, including deposits, withdrawals, and loan payments.
- Maintain cash drawer accuracy and resolve discrepancies promptly.
- Adhere to compliance regulations and report any suspicious activities.
- Handle client inquiries and resolve issues efficiently.
- Participate in community engagement and represent Centier Bank professionally.
Qualifications:
- High School diploma or equivalent.
- Experience in customer service or cash handling is preferred.
- Strong attention to detail and ability to work collaboratively.
- Proficient in using various software applications.
Why Join Us? At Centier Bank, we prioritize our associates' well-being and professional growth. We offer a range of benefits, including health and wellness programs, generous paid time off, and opportunities for career advancement. Join a team that values integrity, loyalty, and exceptional service.
