Key Holder
2 days ago
We are seeking a highly motivated and detail-oriented Key Holder to join our team at El Car Wash Pines, LLC. As a Key Holder, you will be responsible for ensuring the security and readiness of our car wash facility, conducting daily inspections, and providing exceptional customer service.
Key Responsibilities- Open and close the facility according to established procedures, ensuring security and readiness for operation.
- Conduct daily facility inspections to ensure cleanliness, safety, and proper functioning of equipment.
- Provide hands-on mechanical support and basic troubleshooting for car wash equipment to ensure quick resolution of issues.
- Deliver exceptional customer service, addressing any inquiries, complaints, or issues in a professional and courteous manner.
- Manage customer flow and address any service-related concerns.
- Provide feedback and recommendations to the management team on operational improvements and staff performance.
- Assist in the implementation of new procedures or services to enhance customer satisfaction and operational efficiency.
- Communicate effectively with staff and customers about downtime situations and expected resolution times.
- Collaborate with the Site Manager to assess and address the root causes of downtime and implement corrective actions.
- High school diploma or equivalent; additional education or training in management or customer service is a plus.
- Desire to develop leadership skills with the ability to manage and motivate a team.
- Strong customer service skills and the ability to handle difficult situations with professionalism.
- Basic mechanical skills and understanding of car wash equipment maintenance and troubleshooting.
- Commitment to enforcing safety protocols.
- Proven reliability and dependability to cover shifts as needed.
- Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun.
- Basic computer skills and familiarity with point-of-sale systems.
- Full Comprehensive Benefits
- 401K Retirement Savings Plan with a 4% Match
- On-the-Job Training and Career Growth
- Pet Insurance
- Work-Life Balance
- Mental Health Days
- Paid Time Off
- Paternity Leave
- Tuition Reimbursement
- Neurodivergent Hiring Program
- FREE Car Washes
El Car Wash Pines, LLC is a leading express car wash operator with over 40 active locations in Florida and plans for expansion into Michigan. We offer a flexible career with above-industry-average income and excellent potential for long-term growth. Our unlimited wash program, high-quality products, exceptional customer service, and eco-friendly approach have made us the top car wash company in Florida, and soon, Michigan.
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