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Merchandising Service Manager

1 month ago

Brockport, Pennsylvania, United States Lowe's Full time
Job Summary

We are seeking a highly skilled Merchandising Service Manager to oversee the execution of merchandising services, projects, and maintenance activities in our stores. As a key member of our team, you will be responsible for ensuring that merchandise is stocked, fronted, and fully packed down in assigned areas according to planograms. You will also confirm that all signage, reorder stickers, pricing, and product information is accurate and that all product displays, resets, and bay integrity efforts are completed according to Lowe's specifications, planograms, and merchandising and safety standards.

Key Responsibilities
  • Oversee the Merchandising Service team and manage resources to drive efficient project execution in fulfillment of the overall Merchandising Service strategy.
  • Guide Merchandising Service Associates (MSAs) around project priorities, scheduling, expectations, and needs.
  • Deliver onboarding and training, provide on-the-job coaching, and mentor MSAs.
  • Coach MSAs on performance and create tailored development plans by analyzing metrics and individual strengths, weaknesses, and needs.
  • Manage project and travel expenses and weekly payroll.
  • Identify and resolve project and/or store-level issues using available resources.
  • Summarize and communicate project information, updates, and feedback on project execution with store team, field leaders, and corporate teams.
  • Identify opportunities to improve efficiency, merchandising, and displays to be shared across the district, region, and enterprise.
Requirements
  • High School or GED General Studies
  • 1-2 Years of Customer service or retail experience in a fast-paced retail environment (or 1 year of Lowe's store experience)
  • Less than 1 year of Experience as a team lead or leading others in an informal capacity
Preferred Qualifications
  • Less than 1 year of Supervisory experience including coaching/training and evaluating the performance of direct reports
  • Less than 1 year of Merchandising experience including reading planograms, setting up and tearing down displays
  • Ability to read, write, and perform basic arithmetic (addition, subtraction)
  • Ability to work overnight and weekends as required
About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates.