Customer Experience Ambassador
3 weeks ago
Job Title: Customer Experience Ambassador
Location: Brockport, NY
Job Type: Full-time
About Us: At Crosby's, we're committed to providing exceptional customer experiences. We're seeking a highly motivated and friendly Sales and Service Professional to join our team as a Customer Experience Ambassador.
Job Summary: As a Customer Experience Ambassador, you will be responsible for delivering outstanding customer service, promoting our products, and maintaining a clean and organized store environment.
Responsibilities:
- Greet and assist customers in a friendly and helpful manner.
- Operate cash registers and handle transactions accurately.
- Stock and replenish shelves, coolers, and displays with merchandise.
- Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting.
- Monitor and maintain inventory levels, notifying management when stock is low.
- Follow store policies and procedures regarding sales, refunds, and exchanges.
- Provide product information and recommendations to customers as needed.
- Follow safety protocols and guidelines to ensure a safe working environment.
Requirements:
- Ability to sit, stand, bend, stoop, and reach for extended periods of time.
- Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.
- Visual acuity to check identification.
- Be able to read and understand instructions for operating lottery, point of sale systems, and other equipment.
- Be able to lift up to 50 pounds.
- Be able to tolerate exposure to gasoline fumes and cleaning products.
- Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time.
Preferred Qualifications:
- High School Diploma or equivalent
- 18 years of age
- Experience in sales, customer service, or retail
Salary: $15.00 - $20.00 per hour, depending on experience
Benefits:
- 20% employee discount
- Paid Time Off
- 401K
- Referral Bonus - $250 plus a free pizza
- Opportunities for career advancement
- Employee Assistance Program - Company Paid
How to Apply: If you're a motivated and friendly individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you
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