Customer Experience Ambassador

3 weeks ago


Brockport, United States Crosby's Full time
Job Description

Job Title: Customer Experience Ambassador

Location: Brockport, NY

Job Type: Full-time

About Us: At Crosby's, we're committed to providing exceptional customer experiences. We're seeking a highly motivated and friendly Sales and Service Professional to join our team as a Customer Experience Ambassador.

Job Summary: As a Customer Experience Ambassador, you will be responsible for delivering outstanding customer service, promoting our products, and maintaining a clean and organized store environment.

Responsibilities:

  • Greet and assist customers in a friendly and helpful manner.
  • Operate cash registers and handle transactions accurately.
  • Stock and replenish shelves, coolers, and displays with merchandise.
  • Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting.
  • Monitor and maintain inventory levels, notifying management when stock is low.
  • Follow store policies and procedures regarding sales, refunds, and exchanges.
  • Provide product information and recommendations to customers as needed.
  • Follow safety protocols and guidelines to ensure a safe working environment.

Requirements:

  • Ability to sit, stand, bend, stoop, and reach for extended periods of time.
  • Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.
  • Visual acuity to check identification.
  • Be able to read and understand instructions for operating lottery, point of sale systems, and other equipment.
  • Be able to lift up to 50 pounds.
  • Be able to tolerate exposure to gasoline fumes and cleaning products.
  • Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time.

Preferred Qualifications:

  • High School Diploma or equivalent
  • 18 years of age
  • Experience in sales, customer service, or retail

Salary: $15.00 - $20.00 per hour, depending on experience

Benefits:

  • 20% employee discount
  • Paid Time Off
  • 401K
  • Referral Bonus - $250 plus a free pizza
  • Opportunities for career advancement
  • Employee Assistance Program - Company Paid

How to Apply: If you're a motivated and friendly individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you



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