Retail Department Coordinator

4 weeks ago

Brockport, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and organized Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Create a positive internal and external customer experience by engaging and interacting with all customers.
  • Promote a culture of honesty and integrity, maintaining confidentiality and upholding our company values.
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor and ensuring efficient flow of goods to the sales floor.
  • Train and mentor Associates on established merchandising and processing principles, ensuring they have the skills and knowledge to excel in their roles.
  • Ensure merchandise is properly tagged, hung, secured, and coded, maintaining our high standards of presentation and organization.
  • Communicate effectively with the Coordinator on Duty to ensure seamless operations and address any issues that may arise.
  • Monitor productivity of the team and coach as necessary, providing guidance and support to ensure we meet our goals and objectives.
  • Organize and rotate back stock for easy replenishment, maintaining our high standards of inventory management.
  • Maintain and uphold merchandising philosophy and signage standards, ensuring our stores look their best at all times.
  • Maintain all organizational, cleanliness, and recovery standards for the backroom area, ensuring a safe and efficient working environment.
  • Ensure compliance with recycling and hazardous waste programs, upholding our commitment to sustainability and environmental responsibility.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates and feedback.
  • Provide and accept recognition and constructive feedback, fostering a culture of open communication and continuous improvement.
  • Partner with Management on Associate training needs to increase effectiveness and support the growth and development of our team members.
  • Ensure adherence to all labor laws, policies, and procedures, upholding our commitment to compliance and regulatory excellence.
  • Promote credit and loyalty programs, encouraging customers to join and engage with our rewards programs.
  • Support and participate in store shrink reduction goals and programs, working together to minimize losses and maximize profits.
  • Promote safety awareness and maintain a safe environment, ensuring the well-being of our Associates and customers.
Requirements
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others and provide guidance and support to ensure their success.
  • 1 year retail experience and 6 months of leadership experience.
Benefits

We offer a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. We are an equal opportunity employer and welcome applications from all qualified candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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