Receptionist - CenterWell The Villages

1 week ago


Lady Lake, Florida, United States CenterWell Home Health Full time
Join Our Team as a Receptionist

We are seeking a highly skilled and organized Receptionist to join our team at CenterWell Senior Primary Care. As a Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

About the Role

The Receptionist will be responsible for:

  • Receiving and directing incoming and outgoing calls and visitors
  • Accommodating patients and visitors in a timely and courteous manner
  • Performing basic administrative tasks, such as data entry and record-keeping
  • Providing exceptional customer service and resolving patient issues in a timely and professional manner
Requirements

To be successful in this role, you will need:

  • Bilingual English (read, write & speak) and Spanish (speak)
  • Medical setting front desk and insurance verification experience
  • Ability to handle high call volume and multitask while providing exceptional customer service
  • Strong organizational, written and verbal communication skills
  • Ability to remain calm and helpful even when dealing with upset customers
Preferred Qualifications

We also welcome applicants with:

  • High school diploma or equivalent
  • 1 or more years' experience in a medical office or healthcare setting utilizing a computer-based practice management software system
  • Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen
  • Experience in a highly customer service-oriented environment
About Us

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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