Front Desk Associate

5 days ago

Lake Mary, Florida, United States Grand Living Full time
About Grand Living

Grand Living is a leading provider of senior hospitality, offering a unique and luxurious living experience. Our mission is to create a sense of community and belonging among our residents, while providing exceptional service and amenities.

The Receptionist Role

The Receptionist serves as the first point of contact for residents, family members, and visitors, providing a warm and welcoming experience. This role is responsible for enhancing the overall resident experience by handling a variety of support and administrative needs in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to residents, family members, and visitors
  • Handle administrative tasks, such as managing requests, distributing correspondence, and directing phone calls
  • Interact with all visitors, guests, residents, and fellow team members in a friendly and courteous manner
  • Perform a variety of clerical tasks, including data entry and record-keeping
  • Coordinate activities and events to enhance the resident experience
Requirements
  • High School Diploma or GED, required
  • Customer service experience in the senior housing field, preferred
  • Ability to read, write, and understand the English language
  • Ability to stand, walk, climb stairs, and work continuously without sitting for extended periods
  • Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds
Benefits

Grand Living offers a competitive compensation package, including a generous Paid Time Off (PTO) program, affordable insurance options, and a 401(k) with a 4% company match. We also offer a range of benefits, including free employee meals, access to the Grand Spa & Fitness facilities, and a robust employee assistance program.

Equal Employment Opportunity

At Grand Living, we are committed to creating an inclusive and supportive environment for all. We celebrate our differences and strive to provide a workplace where everyone feels valued and respected.

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