Restaurant Shift Lead

5 days ago


Rome, Georgia, United States Zaxby's Full time

Join Our Team as a Restaurant Shift Lead

Zaxby's is a fast-casual restaurant chain that offers a fun and welcoming environment for our guests. As a Shift Lead, you will play a key role in ensuring that our guests have an exceptional dining experience.

Key Responsibilities:

  • Lead Crew and Personnel: Supervise and motivate our crew members to provide excellent service to our guests.
  • Guest Experience: Ensure that all guests are greeted and served in a timely and friendly manner.
  • Inventory Management: Manage food costs and inventory levels to ensure that we are offering the best quality products to our guests.
  • Operational Excellence: Ensure that all daily, weekly, and monthly tasks are completed correctly and that our store is operating efficiently.
  • Team Development: Hire and schedule staff to provide a quality guest experience while managing labor expenses.
  • Financial Management: Ensure that daily cash drawers, safe, and credit cards are balanced and that we are meeting or exceeding our budgeted operating goals.
  • Quality Standards: Ensure that all product quality standards are met and that we are creating an environment of quality within our store.

Requirements:

  • Leadership Qualities: Ability to lead and motivate a team to achieve exceptional results.
  • Communication Skills: Excellent communication skills to effectively interact with guests, crew members, and management.
  • Problem-Solving Skills: Ability to think critically and solve problems in a fast-paced environment.
  • Flexibility: Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Education: High school education or equivalent.
  • Age: 21 years of age or older.

Benefits:

  • Free Meals: Enjoy free meals on the clock.
  • Team Member Recognition Program: Receive recognition and rewards for your hard work and dedication.
  • Team Member Referral Bonus: Earn a bonus for referring qualified team members.
  • Flexible Hours: Enjoy flexible hours and a work-life balance.
  • Incentives: Participate in incentives and rewards programs to motivate and recognize your achievements.


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