Customer Service Representative
1 week ago
The Customer Service Representative is a vital role at Carroll Independent Fuel Co., responsible for delivering exceptional customer experiences and supporting store operations. As a key member of our team, you will be the face of our company, interacting with customers to provide top-notch service and support.
Key Responsibilities:- Customer Service: Provide superior customer service to all customers, greeting, assisting, suggesting, and thanking each customer.
- Respond to Customer Requests: Respond to all customer requests in a timely manner, ensuring a positive experience.
- Support Safety and Security: Support and follow all safety and security initiatives to maintain a secure environment.
- Cash Handling: Ensure proper cash handling with the operation of the POS and cash bank procedures.
- Store Operations: Adhere to all store operations procedures, policies, and guidelines to maintain a clean, organized, and well-kept store.
- Upselling and Communication: Effectively communicate with store management and team members, and properly execute up-selling initiatives to provide value to customers.
- Task Completion: Complete all tasks assigned by store management, including mandatory training within the established timeline.
- Food Service Program: Adhere to all Food Service Program procedures, standards, and sanitation requirements.
- Age: Must be at least 16 years old.
- Customer Service Focus: Strong focus on customer service and working with people.
- Teamwork: Strong commitment to teamwork.
- Communication: Strong communication skills, including the ability to professionally communicate verbally to customers.
- Personal Qualities: Ethical, honest, trustworthy, respectful, compassionate, supportive, and patient.
- Flexibility: Flexible and adaptable to change.
- Problem-Solving: Ability to handle difficult situations professionally.
- Physical Demands: Ability to lift up to 50 lbs.
- Reliability: Reliable transportation.
- Availability: Ability to work all shifts, weekends, and holidays as needed by the business.
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Customer Service Representative
1 week ago
New Market, Maryland, United States Carroll Independent Fuel Co. Full timeJob Summary:The Customer Service Representative is a vital role at Carroll Independent Fuel Co., responsible for delivering exceptional customer experiences and supporting store operations. As a key member of our team, you will be the face of our company, interacting with customers to provide top-notch service and support.Key Responsibilities:Customer...
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Customer Service Representative
1 week ago
New Market, United States Carroll Independent Fuel Co. Full timeJob DetailsLevel Entry Job Location Store 83 - New Market, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales DescriptionJob Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and...
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Customer Service Representative
2 weeks ago
New Market, United States Carroll Independent Fuel Co. Full timeJob DetailsLevel Entry Job Location Store 83 - New Market, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales DescriptionJob Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast,...
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New Market, United States Carroll Independent Fuel Co. Full timeJob DetailsJob Location Store 83 - New Market, MD Salary Range $15.00 - $16.50 Hourly Description Are you an outgoing & friendly person looking for work? Do you want to be a part of the local business that takes care of its neighbors? We'd love to have you as part of our High's Team! #newmarketmd #frederick High's is seeking Customer Service...
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