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Customer Service Representative

2 months ago

Elko New Market, Minnesota, United States QualiTech Full time

Job Summary:

QualiTech is seeking a temporary Customer Service Associate to support our Food Solutions division. This is a temporary position that will last for approximately 8 months. If you are looking for a shorter-term opportunity, we encourage you to apply.

Key Responsibilities:

  • Execute administrative activities related to providing QualiTech customers with superior service and support, including internal coordination and support with production, shipping, purchasing, and sales.
  • Document filing and management.
  • Support and coordinate customer freight delivery work processes within our current freight system.
  • Communicate customer concerns or needs to sales staff and executives.

Requirements:

  • 3-5 years of experience in Customer Service in food-related fields is preferred.
  • Ability to operate a computer and communicate effectively on the telephone.

Work Environment:

This position can be performed in a home or office environment.

Safety Equipment Required:

Proper Personal Protective Equipment (PPE) is required when on the production floor.