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Optical Sales Professional
2 months ago
About the Role
The Sales Associate plays a vital role in delivering exceptional customer experiences and driving sales growth at LensCrafters. As a key member of our team, you will be responsible for providing expert advice on eyewear and optical solutions, ensuring every customer leaves the store satisfied and empowered to make informed purchasing decisions.
Key Responsibilities
- Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized recommendations.
- Utilize optical prescriptions to recommend specific lenses and coatings, ensuring customers receive the best possible vision solutions.
- Assist customers in selecting frames, coordinating measurements, and providing guidance on optical measurements.
- Conduct measurements using optical tools and consult with Opticians as needed.
- Contribute to a positive store environment, fostering strong relationships with peers, management, doctors, and support staff.
- Maintain a clean and organized store appearance, adhering to company standards.
Requirements
- High School Diploma or equivalent.
- 1+ years of experience in retail or customer service.
- Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
- Ability to sell through effective sales skills and accountability for sales results.
- Strong communication skills (oral and written).
- Self-motivation and ability to multitask in a fast-paced environment.
About EssilorLuxottica
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. Our commitment to innovation, quality, and customer satisfaction has made us a leader in the vision care industry for over 35 years.