Care Navigator

2 days ago


Seattle, Washington, United States Evergreen Treatment Services Full time
Job Summary

Evergreen Treatment Services is seeking a highly motivated and compassionate Care Navigator to join our REACH Program team. As a Care Navigator, you will play a critical role in providing care coordination, outreach, engagement, and case management services to adults experiencing behavioral health challenges, homelessness, and substance use disorders who end up in the Harborview Emergency Room.

Key Responsibilities
  • Build trusting relationships with clients who are having frequent contact with emergency systems due to high-risk drug use, emphasizing harm reduction practices.
  • Conduct comprehensive assessments to understand clients' substance use patterns, mental health status, and social determinants of health.
  • Develop individualized harm reduction plans in collaboration with clients and care team, focusing on reducing risks associated with drug use.
  • Conduct street outreach to meet discharged clients where they are and/or to re-engage with individuals who may be hesitant to access traditional services.
  • Provide linkage, referrals, and warm handoffs to needed services, including Medication for Opioid Use Disorder (MOUD) care and harm reduction services.
  • Assist patients in overcoming barriers to engaging in MOUD care, including barriers related to insurance, transportation, communication, housing, and medical and/or psychiatric co-morbidities.
  • Provide support to facilitate ongoing patient engagement with their MOUD service providers, including regular follow-ups, addressing barriers to care, and coordinating with service providers.
  • Connect patients to community resources and additional healthcare or mental health services.
  • Work with patients to address psychosocial needs that may impact their ability to remain engaged with MOUD care, including transportation, shelter, food, access to phone/communication devices, medical care outside of the MOUD provider scope, employment, counseling, sober recreation resources, etc.
Requirements
  • High School Diploma or GED required; additional education preferred.
  • Academic training in social services, substance use disorder, and mental health treatment desired.
  • Lived experience is highly desirable and may substitute for some educational requirements if relevant project management and/or effective team-building experience is demonstrated and reflected in work history.
  • Minimum of three years of experience in social work, outreach programs, or a related field.
  • Knowledge of the medications used to treat opioid use disorder (e.g., methadone, buprenorphine, etc.) and ability to offer options counseling related to this service adapted to an individual's stage of change.
  • Experience providing services from a harm reduction perspective to individuals experiencing behavioral health challenges is highly desirable.
Working at Evergreen Treatment Services

Evergreen Treatment Services is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable work environment that values diversity, equity, and inclusion. We strive to foster a culture of respect, empathy, and compassion, and we are dedicated to providing high-quality services to our clients and patients.

We offer a comprehensive benefits package, including medical and dental benefits, 403b retirement plan, and paid time off. We also provide opportunities for professional development and growth, and we are committed to supporting our staff in fulfilling their continuing education requirements.

If you are passionate about working with individuals experiencing behavioral health challenges and substance use disorders, and if you are committed to providing high-quality care and services, we encourage you to apply for this exciting opportunity.


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