Care Navigator

2 weeks ago

Seattle, Washington, United States Evergreen Treatment Services Full time
Job Title: Care Navigator

Evergreen Treatment Services is seeking a highly motivated and compassionate Care Navigator to join our team. As a Care Navigator, you will play a critical role in helping individuals experiencing behavioral health challenges, homelessness, and substance use disorders access the care and support they need.

Job Summary:

The Care Navigator will provide care coordination, outreach, engagement, and case management services to adults experiencing behavioral health challenges, homelessness, and substance use disorders who end up in the Harborview Emergency Room. This position will work closely with the REACH team to provide linkage to care and support services, including medication-assisted treatment, housing, and other essential resources.

Responsibilities:
  • Build trusting relationships with clients and provide comprehensive assessments to understand their substance use patterns, mental health status, and social determinants of health.
  • Develop individualized harm reduction plans in collaboration with clients and care teams, focusing on reducing risks associated with drug use.
  • Conduct street outreach to meet discharged clients where they are and/or to re-engage with individuals who may be hesitant to access traditional services.
  • Provide linkage, referrals, and warm handoffs to needed services, including medication-assisted treatment, housing, and other essential resources.
  • Assist patients in overcoming barriers to engaging in care, including barriers related to insurance, transportation, communication, housing, and medical and/or psychiatric co-morbidities.
  • Provide support to facilitate ongoing patient engagement with their care providers, including regular follow-ups, addressing barriers to care, and coordinating with service providers.
  • Connect patients to community resources and additional healthcare or mental health services.
Requirements:
  • Education and/or Relevant and Lived Experience: High School Diploma or GED required; additional education preferred.
  • Academic training in social services, substance use disorder, and mental health treatment desired.
  • Lived experience is highly desirable and may substitute for some educational requirements if relevant project management and/or effective team-building experience is demonstrated and reflected in work history.
  • Minimum of three years of experience in social work, outreach programs, or a related field.
  • Knowledge of the medications used to treat opioid use disorder (e.g. methadone, buprenorphine, etc.) and ability to offer options counseling related to this service adapted to an individual's stage of change.
  • Experience providing services from a harm reduction perspective to individuals experiencing behavioral health challenges is highly desirable.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and compassionate team.
  • Professional development and training opportunities.
  • Flexible work environment.

Evergreen Treatment Services is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable work environment that values diversity, equity, and inclusion.

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