Current jobs related to Client Support Representative - Burnsville, Minnesota - Mackin Book Company


  • Burnsville, Minnesota, United States Desktop & Depot Support Full time

    Job DescriptionVirtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop & Depot Support specialist in Burnsville, Minnesota.Key Responsibilities:Provide workstation software break-fix support and image loadsManage orderly storage of equipment within the client build center (depot)Perform...


  • Burnsville, Minnesota, United States Stewart & Associates Inc Full time

    Job Title: Insurance Customer Service RepresentativeJob Summary: We are seeking a highly skilled Insurance Customer Service Representative to join our team at Stewart & Associates Inc. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring they have the best possible experience with our...


  • Burnsville, Minnesota, United States Billy White Full time

    Insurance Sales RepresentativeAt Billy White, we are seeking a skilled Insurance Sales Representative to promote and sell our comprehensive range of insurance products to prospective clients.As an Insurance Sales Associate, you will play a crucial role in understanding clients' insurance needs and providing exceptional customer service throughout the sales...


  • Burnsville, Minnesota, United States Beacon Hill Full time

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Beacon Hill. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Burnsville, Minnesota, United States RMB Environmental Laboratories, INC Full time

    Job DescriptionRMB Environmental Laboratories, INC is seeking a part-time Territory Representative/Courier to join our team. As a Territory Representative/Courier, you will be responsible for performing daily pick-up and delivery of various items with an emphasis on safety, accuracy, and customer service.Key Responsibilities:Safely transport client samples,...


  • Burnsville, Minnesota, United States NeXtten Stauer Full time

    Unlock Your Potential in the World of Luxury SalesAre you passionate about delivering exceptional service and building lasting relationships with clients? Do you have a keen eye for detail and a passion for luxury items? We're seeking a highly motivated and sales-driven individual to join our team as a Luxury Watch Sales Representative.About the RoleAs a...


  • Burnsville, Minnesota, United States Matthew Olson - State Farm Agent Full time

    Job Summary:As a key member of the Matthew Olson - State Farm Agent team, you will play a vital role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is dedicated to providing exceptional service and support to our clients, and we are seeking a highly motivated and customer-focused...


  • Burnsville, Minnesota, United States Nextten Stauer, LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking enthusiastic and customer-focused individuals to join our Customer Service operations team at our Burnsville, MN location on a seasonal basis.This position is initially a seasonal opportunity to support our business during our holiday rush.We are a direct marketing company based in Burnsville,...


  • Burnsville, Minnesota, United States Innovative Office Solutions LLC Full time

    Job DescriptionAs a Sales Representative at Innovative Office Solutions LLC, you will be responsible for providing exceptional customer satisfaction by effectively handling customer sales inquiries and introducing new products and promotions, through inbound and outbound sales calls.You will work with various teams throughout the company to maximize the...


  • Burnsville, Minnesota, United States Welcome Wagon Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Welcome Wagon. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities in your local market.Key Responsibilities:Lead Generation – Identify potential clients through...

  • Sales Representative

    2 weeks ago


    Burnsville, Minnesota, United States Tri-State Bobcat Full time

    Job OpportunityTri-State Bobcat, a leading provider of compact equipment, is seeking a highly motivated Sales Representative to join their team. As a Sales Representative, you will be responsible for growing existing and prospective customer accounts, developing long-term partnerships, and promoting Tri-State Bobcat's products and services.Key...

  • Per Diem Nurse

    3 weeks ago


    Burnsville, Minnesota, United States HealthEcareers - Client Full time

    Job Title: Per Diem NurseTalent4Health is seeking a skilled Per Diem Nurse to join our team in Burnsville, Minnesota.Job Description & RequirementsSpecialty: Labor and DeliveryDiscipline: RNShift: 8 hours, flexibleEmployment Type: Per DiemCertifications & Licenses:•BLS•MN RN LicenseAbout Talent4HealthA leader and innovator in the healthcare industry,...


  • Burnsville, Minnesota, United States Diedre Moire Corp. Full time

    Sales Territory Representative - CNC Machining EquipmentAbout the Role:We are seeking a highly motivated Sales Territory Representative to join our team at Diedre Moire Corp. as a Sales Territory Representative - CNC Machining Equipment. In this role, you will be responsible for developing and maintaining strong relationships with existing customers,...


  • Burnsville, Minnesota, United States State Employees' Credit Union Full time

    About the RoleThe Associate Member Services Representative is an entry-level position at State Employees' Credit Union, providing foundational knowledge of branch operations and delivering exceptional member service.Key ResponsibilitiesProvide member support through phone and in-person interactions, including cash box management and account...


  • Burnsville, Minnesota, United States Andrew Petkoff - State Farm Agent Full time

    Job OverviewAndrew Petkoff - State Farm Agent is seeking a dynamic and results-driven individual to join our team as a Customer Relations Representative - State Farm Agent Team Member. This is a challenging yet rewarding opportunity for individuals who are passionate about helping others protect their assets and achieve financial security.Key...


  • Burnsville, Minnesota, United States Beacon Hill Full time

    Customer Service RepresentativeBeacon Hill is seeking a dedicated and detail-oriented Customer Service Representative to handle inbound and outbound calls, providing exceptional customer support. This role requires strong communication skills, a quick problem-solving attitude, and a customer-first mindset.Key Responsibilities: Respond to customer inquiries...

  • Sales Representative

    2 weeks ago


    Burnsville, Minnesota, United States Tri-State Bobcat Full time

    Job DescriptionTri-State Bobcat, a leading provider of compact equipment, is seeking a skilled Sales Representative to join their team. As a Sales Representative, you will be responsible for growing existing and prospective customer accounts, developing long-term partnerships, and promoting Tri-State Bobcat's bundle of compact and outdoor power equipment....


  • Burnsville, Minnesota, United States Transdev Full time

    About TransdevTransdev is a leading provider of transportation services, operating in 19 countries and employing over 110,000 team members. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service...


  • Burnsville, Minnesota, United States Wyndy LLC Full time

    Support Specialist RoleAt Wyndy LLC, we are seeking a Support Specialist to join our team. This role involves providing assistance and guidance to individuals in need, promoting their well-being and success.Key ResponsibilitiesOffer support and problem-solving to individuals, adapting strategies to address specific needs.Maintain effective communication and...


  • Burnsville, Minnesota, United States BrightSpring Health Services Full time

    Job Title: Direct Support ProfessionalAt BrightSpring Health Services, we are seeking a compassionate and dedicated Direct Support Professional to join our team. As a Direct Support Professional, you will play a vital role in providing high-quality care and support to individuals with intellectual and developmental disabilities.About the Role:Perform...

Client Support Representative

2 months ago


Burnsville, Minnesota, United States Mackin Book Company Full time

Mackin Educational Resources is in search of a Customer Care Associate to enhance our Educator Support Services division. The ideal candidate will exhibit a commitment to delivering outstanding service with a courteous and approachable attitude. This role involves engaging with our clientele through various communication channels, including phone, live chat, and written correspondence, to address inquiries, resolve issues, and uphold Mackin's esteemed reputation for exceptional service. If you align with the qualifications outlined below, we encourage you to consider this opportunity.


Qualifications
  • A Bachelor's degree and/or a minimum of 4 years of experience in customer service.
  • A degree in a field related to education is advantageous.
Key Responsibilities
  • Stay informed about the company's products and services to effectively educate customers.
  • Deliver timely and personalized support to educators, providing information and guidance via email, phone, and live chat regarding purchases of print and digital materials, collection development, and the specialized handling of these resources.
  • Meticulously document inquiries, comments, and requests, along with the actions taken for resolution.
  • Stimulate interest in new offerings and facilitate connections between customers and sales representatives when necessary.
  • Collaborate with educators and team members to enhance products and services based on feedback and suggestions.
  • Process orders and manage returns efficiently.
  • Build and nurture relationships with customers to elevate our service standards.
Work Schedule
Full-time daytime hours; Monday through Friday.

Compensation
• Salary is negotiable based on qualifications and experience.

Benefits
Mackin offers a welcoming work environment, where eligible employees can enjoy the following benefits:
  • Paid holidays
  • Paid time off (PTO)
  • 401(k) plan with employer matching
  • Health insurance options, including employer-paid virtual or at-home healthcare visits
  • Flexible spending accounts (FSA) for medical and dependent care
  • Employer-paid life insurance
  • Employee plans for dental, vision, long-term disability, short-term disability, and voluntary life insurance for family members
Mackin Educational Resources is an Equal Opportunity Employer
We provide equal consideration for employment without regard to race, color, age, gender, religion, veteran status, national origin, genetic information, sexual orientation, or any other status protected under federal, state, or local laws.