Retail Sales Representative

2 weeks ago


Tinton Falls, New Jersey, United States Chico's Full time
POSITION SUMMARY:

The Sales and Service Associate plays a crucial role in fostering a customer-centric and product-oriented sales environment, where our core values and guiding principles are integral to all store operations. This position is essential in ensuring an exceptional customer experience while maximizing profitability.


KEY RESPONSIBILITIES:

Sales Performance: Achieve company sales targets by employing effective sales strategies and sharing product knowledge with customers. Assist customers in selecting merchandise that aligns with their needs and preferences. Stay informed about current promotions and maintain visual and pricing standards.

Customer Experience: Exemplify and promote the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience. Address customer inquiries and concerns promptly, facilitating a smooth checkout process while adhering to policies regarding payments, returns, and exchanges.

Encourage customer loyalty by signing clients up for reward programs and maintaining ongoing communication through clienteling and personalized service.


Operational Support:

Contribute to store replenishment efforts to ensure a well-stocked environment. Assist in visual merchandising tasks, including floor sets and signage placement, as directed. Maintain cleanliness and organization within the boutique.


Team Collaboration:

Foster an inclusive and collaborative atmosphere for problem-solving. Actively seek opportunities for personal growth and welcome constructive feedback.


ADDITIONAL REQUIREMENTS:

High School diploma or equivalent required. Previous retail or sales experience is preferred. Candidates must be at least 18 years old. Strong communication and customer service skills are essential. Ability to adapt to technology utilized by the company is necessary. Candidates should possess strong organizational skills and the ability to multitask in a dynamic environment. Regular attendance is crucial to meet operational needs, and flexibility to work various shifts, including evenings and weekends, is required.


PHYSICAL DEMANDS:

This role involves constant walking and standing throughout the shift, occasional lifting of up to 50 lbs, and frequent climbing activities.

We are continually seeking talented individuals to join our team. Applications are always welcome, and we will review submissions to find suitable matches for open positions.

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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