HVAC Service Technician

4 weeks ago


Durham, North Carolina, United States JD Service Now Full time
About JD Service Now

JD Service Now is a growing family-owned and operated home service company dedicated to delivering exceptional customer experiences in residential heating and air conditioning repair and installation.

Job Summary

We are seeking a highly skilled and motivated HVAC Technician to join our team. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their comfort and satisfaction.

Responsibilities
  • Establish strong customer relationships to sell the right products and services.
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Meet or exceed sales revenue goals.
  • Work collaboratively with other technicians and dispatch to ensure business success.
  • Maintain a clean and organized job site and well-inventoried truck.
  • Participate in training exercises and morning meetings.
  • Train and mentor apprentices to ensure quick and accurate repairs and installations.
  • Accurately and timely complete invoices, time sheets, and curbside feedback.
Requirements
  • At least 2 years of HVAC work experience.
  • EPA Certification.
  • Valid driver's license.
  • Clean and safe driving record within 3 years.
  • Ability to pass a drug test and background check.
What We Offer
  • Positive work environment.
  • Regularly scheduled gatherings for employees and families.
  • Paid holidays and vacations.
  • Company-provided medical coverage at 85%, with vision and dental insurance at 100% coverage for employees; 20% coverage for dependents.
  • Incentive pay and rewarding competitions.
  • Company gas card.
  • 401K Retirement plan with company match.
  • Company-provided tools and employee tool purchasing plan.
  • Fully stocked and well-maintained company vehicles.
  • Company-provided uniforms and weekly laundry service.
  • Supplemental life and disability insurance available.
  • Ongoing training and support.
  • On-site supply house for daily inventory replenishment.
  • Exceptional customer reviews and ratings.
Desired Skills and Experience
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communication.
  • Passionate about our company culture and customer service.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desire to be a better technician tomorrow than you are today.
  • Outgoing personality that blends well with a fast-paced, goal-driven environment.
  • A competitive individual contributor who also loves to win as a team.
  • Highly motivated, self-starter who's flexible and has a great attitude in life.


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