Automotive Sales Operations Manager
3 weeks ago
Job Title: Sales Manager
Job Summary:
The Sales Manager at Envision Toyota of Milpitas is a key leadership role responsible for overseeing and driving the sales operations at our dealership in California. This position requires a strong leader who can motivate and guide a team of sales professionals to achieve and exceed sales targets while providing exceptional customer service.
Key Responsibilities:
- Oversee all aspects of the sales department, including budgeting, forecasting, and setting sales goals.
- Lead and motivate a team of sales professionals to achieve and exceed sales targets.
- Develop and implement effective sales strategies to attract and retain customers.
- Ensure all sales processes and procedures are followed in compliance with dealership policies and regulations.
- Train and develop sales staff on product knowledge, sales techniques, and customer service.
- Monitor and analyze sales performance data to identify areas for improvement and develop action plans to address them.
- Collaborate with other departments to ensure a seamless customer experience.
- Resolve customer issues or complaints in a timely and professional manner.
- Stay up-to-date with industry trends and market conditions to inform sales strategies.
- Assist with recruiting, hiring, and training new sales team members.
Requirements:
- Minimum of 3 years of experience in automotive sales.
- Previous experience in a management or leadership role.
- Proven track record of success in achieving and exceeding sales targets.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service and negotiation skills.
- Knowledge of automotive sales processes and finance and insurance (F&I) procedures.
- Proficient in Microsoft Office and CRM systems.
- Must be able to work weekends and holidays as needed.
EEOC Statement:
Envision Toyota of Milpitas is an equal opportunity employer and is committed to creating an inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.
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