Service Leader

1 day ago


Richmond, Indiana, United States Chipotle Full time
Job Title: Service Leader

At Chipotle, we're passionate about serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. As a Service Leader, you'll play a key role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.

Key Responsibilities:
  • Food Quality and Safety: Ensure great tasting, high quality food is served, and help resolve food quality issues.
  • Crew Management: Support food safety, monitor crew breaks, shift changes, shift meetings, and line schedules, and develop and cross-train all front of house Crew.
  • Customer Experience: Help resolve customer incidents and work to ensure positive customer experiences.
  • Office Administration: Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork.
Requirements:
  • Experience: Have Chipotle Crew member and/or Kitchen Leader experience.
  • Knowledge: Understand and articulate Chipotle's Food With Integrity philosophy, have knowledge and experience of cash handling policies and procedures, and have knowledge of Food Safety and health department matters.
  • Education: Have a high school diploma.

At Chipotle, we're committed to making our food more accessible to everyone while continuing to be a brand with a demonstrated purpose as we lead the way in digital, technology and sustainable business practices. If you're passionate about serving great food and providing excellent customer service, we encourage you to apply for this exciting opportunity.


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