Front Desk Receptionist
3 weeks ago
Join Our Team
"We are seeking a skilled and compassionate Patient Service Representative to join our team at RadNet. As a valued member of our front desk staff, you will be responsible for providing top-notch patient service, managing registration and payment processes, and collaborating with our healthcare professionals to deliver exceptional patient care.
"About the Role
"In this critical role, you will be responsible for:
"- Greeting and registering patients in a friendly and professional manner.
- Managing registration and payment processes, including collecting and logging co-pays and fees.
- Answering and transferring incoming phone calls, responding to patient inquiries and resolving issues.
- Scheduling, rescheduling, or canceling appointments as needed, confirming details with patients and staff.
- Providing patients with clear instructions and support, ensuring they feel comfortable and informed throughout their visit.
Requirements
"To succeed in this role, you must have:
"- A High School Diploma or GED.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
Estimated Salary Range
"$45,000 - $60,000 per year, based on location and experience.
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