Guest Experience Ambassador
4 days ago
At Dave & Buster's, we're not just a restaurant – we're an entertainment experience like no other. With a wide variety of games, delicious food, and refreshing drinks, there's something for everyone to enjoy. As a Guest Experience Ambassador, you'll play a critical role in ensuring that every guest has an unforgettable experience.
Job Summary
This position requires a strong communicator who can guide our guests through their Midway experience. You'll work closely with your team to deliver exceptional guest service, manage wait times, and communicate information as needed to guests, team members, and managers.
Responsibilities
Your primary responsibilities will include:
- Delivering an unparalleled guest experience through a combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Managing wait times and communicating information as needed to guests, team members, and managers.
- Assisting guests with all requests and answering questions as needed, making recommendations on items when appropriate.
- Providing game assistance by promptly notifying support technicians or management as needed.
Requirements
To be successful in this role, you'll need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- The ability to work in a noisy, fast-paced environment with distracting conditions.
- Availability to work days, nights, and weekends as required.
Salary
Our estimated salary range for this role is $7.25 - $12.75 per hour.
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