Guest Services Representative
6 days ago
We are looking for a Guest Services Representative to join our team As a Guest Services Representative, you will play a vital role in ensuring that every guest has an unforgettable experience at Dave & Buster's. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we want to hear from you
About the Role
This is a full-time opportunity that requires a strong communicator with excellent customer service skills. You will be responsible for guiding guests through their Midway experience, providing timely and accurate service while managing wait times, and making recommendations on games and food items.
Key Responsibilities
- Deliver outstanding guest experiences by providing personalized service, answering questions, and resolving issues promptly.
- Manage wait times and communicate information as needed to guests, team members, and managers.
- Upsell games and food items to increase revenue and drive sales growth.
- Work collaboratively with other team members to achieve common goals and objectives.
Requirements
We're Looking for Someone Who:
- Has excellent communication and interpersonal skills.
- Can work effectively in a fast-paced environment with multiple priorities.
- Is passionate about delivering exceptional guest experiences.
What We Offer
Competitive Compensation Package
We offer a competitive salary range of $7.25 - $12.75 per hour, depending on location and experience.
Benefits
We provide a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Career Growth Opportunities
We are committed to helping our team members grow and develop their careers within the company.
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