Agricultural Service Manager

1 week ago


South Bend, Indiana, United States Gpac Full time
{"title": "Agricultural Service Manager", "description": "Agricultural Service Manager

GPAC is seeking a highly motivated individual to fill the role of Agricultural Service Manager. This position is responsible for managing the service department, ensuring excellent customer service, and developing contracts for contractors.

Key Responsibilities:
  • Develop and maintain contracts for contractors with ongoing equipment rentals or purchase needs
  • Train service staff on best practices in customer satisfaction and brand promotion
  • Manage work order systems, including invoice logging, and generate service invoices
  • Ensure timely completion and filing of manufacturer warranty and Product Improvement Program claims
  • Schedule and assign job and work areas to employees based on their skills and knowledge
  • Ensure the service department is equipped with necessary tools and service equipment is available and maintained in good working order
  • Make recommendations regarding the purchase of service vehicles and maintain required maintenance records
  • Coordinate dealership training programs and service-related customer clinics
  • Conduct self in a professional manner at all times, inside and outside the dealership
  • Monitor metrics on a monthly basis to ensure achievement of departmental goals
Requirements:
  • High School diploma/GED required (Associates/Bachelor's degree preferred)
  • 3+ years' experience in a service manager position or background as a service tech/mechanic
  • Excellent communication and leadership skills
  • Ability to thrive in a fast-paced environment and handle pressure

GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

", "lang_code": "en-US"}

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