Senior Member Services Representative
5 days ago
The Senior Member Services Representative position at Mutual Security Credit Union offers a unique opportunity to develop your leadership skills while providing exceptional service to our members. As a key member of our branch team, you will be responsible for overseeing daily operations, sales activities, and staff supervision.
Responsibilities
- Embody the values of Mutual Security Credit Union by exhibiting integrity, empowerment, respect, and commitment in all interactions
- Proactively source, acquire, expand, and retain customer relationships by maximizing sales opportunities and providing world-class customer experiences
- Effectively model, train, support, and coach staff personnel to ensure that sales and service targets are met
Benefits
Our salary is estimated at $62,000 per year, based on industry standards and market conditions. Additionally, we offer a range of benefits including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
Requirements
- High school diploma or equivalent, plus relevant training and experience
- Three years' experience as a MSR or teller in a credit union, financial institution, or other cash handling function with minimum of one year in a supervisory role
- Excellent communication and interpersonal skills, with ability to effectively sell products and services
Working Conditions
We are committed to maintaining a safe and inclusive work environment. This role requires occasional lifting, bending, squatting, twisting, climbing, reaching above, at, or below shoulder level, and kneeling.
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