Customer Service Representative

1 day ago


Danbury, Connecticut, United States Union Savings Bank Full time

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at Union Savings Bank. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients.

About the Role:

  • You will provide direct customer service, handling service transactions, deposits, withdrawals, and other banking needs.
  • You will consistently demonstrate all aspects of the USB Customer Service Commitment Charter and maintain the highest levels of confidentiality and privacy of customer information.
  • You will adhere to all bank policies and procedures, ensuring accurate and efficient transaction processing.
  • You will promote USB products and services, maintaining a working knowledge of all available offerings.
  • You will utilize relevant tracking systems to report and track sales and service activities.

Work Schedule:

This position requires 20 hours of work per week, with specific days and hours as follows: Tuesday (11:15 am - 4:15 pm), Wednesday (11:15 am - 4:15 pm), Friday (11:15 am - 6:15 pm), and Saturday (8:45 am - 12:15 pm).

Compensation and Benefits:

We offer a competitive salary, estimated at $45,000 per year, based on industry standards and location. Additionally, we provide equal employment opportunities, protected veterans, and individuals with disabilities.

About Us:

Union Savings Bank is an Equal Opportunity Employer committed to fostering a diverse and inclusive work environment. We strive to create a positive workplace culture that values teamwork, respect, and open communication.



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