Customer Service Representative

2 weeks ago


Riverside, California, United States Josh Terraneau - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
  • Work closely with our agent to establish and meet marketing goals, developing leads and scheduling appointments as needed.
  • Identify client needs and market appropriate products and services to meet those needs.
Requirements
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Self-motivated and detail-oriented, with a strong commitment to customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).

We offer a competitive hourly pay plus commission/bonus structure, paid time off, and opportunities for growth and advancement within our agency. If you are motivated to succeed and passionate about delivering exceptional customer service, we encourage you to apply.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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