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2 months ago
About HomeTeam Pest Defense
We put people first at HomeTeam Pest Defense. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Job Summary
We're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics. You will also provide information to prospective customers, initiate new service, and properly set up customer accounts.
Responsibilities
- Provide exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics
- Provide information to prospective customers, initiate new service, and properly set up customer accounts
- Maintain good customer relationships
- Escalate appropriate inquiries or problems to managers
- Talk to, calm down, and diffuse customers
Perks
- Comprehensive benefits package including medical, dental, vision & life insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- HomeTeamer discounts
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- Employee referral bonuses
- The opportunity for professional growth and respect that comes from working for an industry leader
About the Company
HomeTeam Pest Defense is a leading pest management company providing service to homebuilders and homeowners. We have exclusive technology with our unique Taexx built-in pest control system during a home's construction. As the industry leader, we value PEOPLE, PROGRESS, and PROFESSIONALISM.
Requirements
- We require the ability to pass a drug screen
- Candidates must meet the job requirements and perform job duties with or without accommodations