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Customer Service Representative
2 months ago
**Customer Service Representative Opportunity**
At Bunzl Distribution USA, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and serving as a liaison between our sales staff and customers.
**Key Responsibilities:**
• Respond to customer inquiries via phone and email
• Investigate and resolve customer issues in a timely and professional manner
• Collaborate with sales staff to ensure customer needs are met
• Maintain accurate records and reports
• Participate in special projects as required
**Requirements:**
• High school graduate or equivalent with a minimum of 2+ years' of customer service experience
• Excellent verbal and written communication skills
• Ability to work effectively in a Windows environment with experience in Outlook, Word, and Excel
• Problem-solving skills with the ability to multi-task and use judgment and decision-making skills
• Excellent customer service skills with a focus on providing exceptional customer experiences
**About Bunzl Distribution USA:**
Bunzl Distribution USA is a leading supplier of cleaning and hygiene products, food processing supplies, and other essential items. We are committed to providing our customers with exceptional service and support, and we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.