Universal Banker
5 days ago
Security Bank is seeking a highly skilled and customer-focused Universal Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our bank's products and services.
Key Responsibilities- Provide prompt and courteous service to external and internal clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Process transactions, including account openings, deposits, withdrawals, and transfers, while maintaining accurate records and adhering to security protocols.
- Assist customers with online banking, including setup, password reset, and security questions, ensuring their online experience is seamless and secure.
- Print instant issue debit cards and add remarks to accounts as needed.
- Scanning customer IDs and updating expired IDs, while maintaining confidentiality and adhering to information security standards.
- Stay up-to-date on required information and procedures for fraud prevention, stop pays, and account holds, ensuring the bank's assets are protected.
- Perform daily branch activities, including adding money to the ATM, auditing drawers with management, and filing daily work and bank by mail.
- Provide education and training to staff and new managers on banking services and procedures, promoting a culture of excellence and customer satisfaction.
- Actively participate in meeting branch goals and objectives, contributing to the bank's overall success.
- High school diploma or equivalent required; one to three years' experience in retail banking preferred.
- Proven ability to recognize client needs and provide answers that exceed expectations.
- Practical experience with basic hardware and software, including online banking systems.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to lift up to 50 pounds and perform repetitive motions with wrists, hands, and/or fingers.
- 401(k) with 3% match
- Dental insurance
- Disability insurance
- Federal Holidays off and paid
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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Universal Banker
3 days ago
Springfield, Illinois, United States First Banker's Trust Full timeJob Details First Bankers Trust Company is seeking a skilled Banking Professional to join our team. Job Summary & Key Accountabilities The ideal candidate will be responsible for providing exceptional customer service, processing banking transactions, and promoting the benefits of our banking products and services. Key responsibilities will include: ...
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Universal Banker
3 days ago
Springfield, Illinois, United States Security Bank Full timeJob SummarySecurity Bank is seeking a highly skilled and customer-focused Universal Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our bank's products and services.Key ResponsibilitiesProvide prompt and courteous service to external and...
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