Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lennar Homes. As a key member of our customer care team, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional service and support.
Key Responsibilities- Schedule and oversee repairs, ensuring timely completion and high-quality results.
- Maintain accurate service request logs and documentation of all work performed.
- Evaluate the performance of trade partners and materials, providing feedback to management.
- Participate in department meetings and emergency on-call rotation schedules.
- High school diploma or equivalent required; associate's degree or equivalent preferred.
- 1-3 years of experience in residential customer service or construction field preferred.
- Valid driver's license with a good driving record.
- Strong communication, organizational, and time-management skills.
- Competitive hourly rate of $34, subject to adjustment based on business-related factors.
- Eligibility for bonuses and commissions.
- A comprehensive benefits package, including medical, dental, and vision benefits, flexible spending accounts, and more.
- A supportive and inclusive work environment that values diversity and promotes growth and development.
Lennar Homes is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for our homeowners, communities, and associates. We are committed to building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our associates.
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