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Operations Manager

2 months ago

Gretna, Nebraska, United States Blue Kangaroo Packoutz Full time
Job Description

Blue Kangaroo Packoutz is a leading provider of comprehensive contents cleaning and restoration services. We are seeking a highly skilled and experienced Operations Manager to oversee the daily activities of our operations team.

Key Responsibilities:
  • Oversee the inventory, packout, cleaning, vaulting, wrapping, staging, and pack back of documents/merchandise as part of the Contents Restoration process
  • Coordinate and oversee all warehouse logistics
  • Develop and implement long-term plans to create initiatives that further the company's overall goals
  • Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities
  • Assess and analyze departmental budgets to find ways to minimize expenses and optimize profits
  • Undertake job cost estimates utilizing Xactimate software system
  • Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives
  • Communicate with the Owner about shifting company priorities and projects
  • Identify potential problems and points of friction and work to find solutions to maximize efficiency and revenue
  • Identify opportunities to expand or shift course to take advantage of changes in the market
  • Adjust staffing levels/schedules according to volume/priorities/holidays, etc.
  • Assure all Operations departments are fully staffed with proper, trained personnel
  • Responsible for the safety program including leading/participating in safety meetings
  • Oversee the investigation and resolution of any inventory issues that arise
  • Conduct staff meetings on a regular basis
  • Supervise all forklift operations; drive and maintain a forklift
  • Responsible for the 5S's: sort, straighten, shine, standardize and sustain
Management/Supervisory Responsibilities:
  • Provide input on promotions
  • Establish work schedules
  • Manage time and attendance
  • Provide training including cross-training
  • Assign, direct and review work
  • Write and deliver performance reviews
  • Address performance/conduct issues through the corrective action process for the operations staff as assigned
Qualifications:
  • Must be able to identify product (consumables), usage, and disposal requirements with training
  • Eligible to operate a motor vehicle per Blue Kangaroo Packoutz's vehicle policy
  • Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
  • Ability to multitask in a fast-paced environment
  • Comprehensive understanding of customer service principles
Knowledge/Skills/Abilities:
  • Demonstrated ability in planning and managing multiple projects, and in problem analysis and problem resolution
  • Strong decision making and negotiating skills
  • Demonstrated leadership skills
  • Ability to effectively communicate verbally and in writing
  • Strong customer orientation with excellent interpersonal communication skills
  • Detail oriented with excellent organizational skills
  • Knowledgeable in Word, Excel and computer operating systems such as iCAT and Xactamate