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Retail Operations Manager

2 months ago

Gretna, Nebraska, United States HomeGoods Full time

At HomeGoods, we're looking for a skilled Retail Operations Manager to join our team. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards while ensuring our Associates are processing efficiently and effectively.

Key Responsibilities:

  • Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Promotes a culture of honesty and integrity; maintains confidentiality.
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor.
  • Trains and mentors Associates on merchandising and processing principles.
  • Ensures merchandise is properly tagged, hung, secured, and coded.
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
  • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed.
  • Monitors productivity of team and coaches as necessary.
  • Organizes and rotates back stock for easy replenishment.
  • Maintains and upholds merchandising philosophy and signage standards.
  • Maintains all organizational, cleanliness and recovery standards for the backroom area.
  • Ensures compliance with recycling and, where applicable, hazardous waste programs.
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
  • Provides and accepts recognition and constructive feedback.
  • Partners with Management on Associate training needs to increase effectiveness.
  • Ensures adherence to all labor laws, policies, and procedures.
  • Promotes credit and loyalty programs.
  • Supports and participates in store shrink reduction goals and programs.
  • Promotes safety awareness and maintains a safe environment.
  • Other duties as assigned.

Requirements:

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We embrace the unknown at HomeGoods - and support each other along the way. Every day is a new adventure, a fresh chance to reinvent retail. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Sierra.

Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.