Operations Director
2 weeks ago
Blue Kangaroo Packoutz is a leading provider of comprehensive contents cleaning and restoration services. We are seeking a highly skilled and experienced General Manager to oversee our daily operations and drive business growth.
Job Summary:The General Manager will be responsible for leading our operations team, ensuring seamless restoration processes, and maintaining high levels of customer satisfaction. This is a key position that requires strong leadership, problem-solving, and communication skills.
Key Responsibilities:- Oversee the inventory, packout, cleaning, vaulting, wrapping, staging, and pack back of documents/merchandise as part of the Contents Restoration process
- Coordinate and oversee all warehouse logistics
- Develop and implement long-term plans to create initiatives that further the company's overall goals
- Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities
- Assess and analyze departmental budgets to find ways to minimize expenses and optimize profits
- Undertake job cost estimates utilizing Xactimate software system
- Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives
- Communicate with the Owner about shifting company priorities and projects
- Identify potential problems and points of friction and work to find solutions to maximize efficiency and revenue
- Identify opportunities to expand or shift course to take advantage of changes in the market
- Adjust staffing levels/schedules according to volume/priorities/holidays, etc.
- Assure all Operations departments are fully staffed with proper, trained personnel
- Responsible for the safety program including leading/participating in safety meetings
- Oversee the investigation and resolution of any inventory issues that arise
- Conduct staff meetings on a regular basis
- Supervise all forklift operations; drive and maintain a forklift
- Responsible for the 5S's: sort, straighten, shine, standardize and sustain
- Must be able to identify product (consumables), usage, and disposal requirements with training
- Eligible to operate a motor vehicle per Blue Kangaroo Packoutz's vehicle policy
- Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
- Ability to multitask in a fast-paced environment
- Comprehensive understanding of customer service principles
Blue Kangaroo Packoutz is a comprehensive contents cleaning and restoration company. We're focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we're restoring what people value most.
What We Hire:We look for individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That's why we put each specialist-those with or without training-through an in-depth and comprehensive training program.
Why Work with Us:We offer a supportive and dynamic work environment, opportunities for growth and development, and a competitive salary with incentive bonuses.
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Operations Director
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